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FAQ'S

What materials are used to make Monarc bags?

All Monarc bags are made using recycled plastic bottles. We are committed to sustainability and reducing our environmental impact through eco-friendly production.

What does it mean that Monarc is certified plastic negative?

Being plastic negative means we remove twice the amount of plastic used in the production of our bags from the environment through cleanup projects.

Are Monarc bags waterproof?

Monarc bags are water-resistant, making them ideal for travel, gym, and everyday use in all weather conditions.

How does the Fidlock technology in your sling bags work?

The Fidlock technology in our sling bags uses magnets for an easy, secure, and quick-release closure system, providing convenience without compromising on security.

Where can I purchase Monarc products?

You can shop directly through our website or visit our pop-up at the Warehouse Food Hall in downtown Boise. We’re also working on expanding into select retail stores

What is your return and exchange policy?

We offer a 30-day return and exchange policy for unused items in their original condition. Simply contact our customer support for assistance.

Do you ship internationally, and where do you ship from?

Yes, Monarc offers international shipping. Shipping fees and delivery times vary depending on the destination. All orders are shipped from our warehouse in Boise, Idaho.

How can I clean my Monarc bag?

To clean your bag, we recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing to maintain the bag's durability and water resistance.

Can I use Monarc bags as carry-on luggage?

Yes, most of our bags, including the duffel backpack, are designed to meet standard airline carry-on requirements, making them perfect for travel.

How is Monarc contributing to environmental sustainability?

Aside from using recycled plastic bottles for our products, we actively participate in environmental cleanup projects, ensuring we make a positive impact on the planet.